Rax Medical Technology Inc. collects personal information from you only with your knowledge and consent to help meet our commitment to provide excellent service and to continuously improve your experience on our website.

The personal information we collect may include, but is not limited to, your name, email address, billing and shipping addresses and phone numbers. We take reasonable steps to protect your personal information as you transmit your information from your computer to our site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

We collect this information to allow you to purchase or register for certain products, customize your products, services and applications and to complete those transactions.

The type of personal information we collect falls into 5 categories:

User ID and passwords:

Provides you with access to your profile and protected content.

Account information:

Tells us who you are, how to contact you, and shipping or billing information. Your account information also contains information you have provided to us, email formats and preferences.

Customer feedback and support:

Provides a mechanism for requesting information from Rax Medical Technology Inc.. This information also provides us with insight on how we may improve our products and services to meet your needs.

Email correspondence:

Used to respond to your inquiries of all kinds. Please keep in mind, no internet transmission is 100% secure and error-free.  Email sent to and from this website may not be secure and you should therefore take special care in deciding what information you send to us via email.


Shows us which products and services you have requested. We will not use, disclose or retain payment information (e.g. credit cards numbers) except as required under law. To help prevent fraud and identity theft, some of our online services use a third-party service provider to validate your identity through an online authentication process.